Hopes Relief Shipping Info

We usually post items within a day of receiving the order.

Australia: We post orders for $5.50 anywhere in Australia using Australia Post. Orders to WA, NT and SA we ship in express bags to ensure you get your order within 3 days. Large orders or gift boxes will go via Australia Post which can take between 3-5 days.

New Zealand: We send our products to New Zealand for an Australia Post Airmail fee of $7.00

South Pacific: We send our products to the South Pacific for an Australia Post Airmail fee of $7.00

USA: We send our products to the USA within 24 hours by Express Airmail via airmail and it arrives with 3-7 days. Like our Australian and New Zealand customers, we subsidize the postage cost so that it doesn't cost much at all. We use a low flat rate of $9.00

Other Countries: To most countries we dispatch orders within 24 hours by Express Airmail via airmail and it arrives with 3-7 days. Like our Australian and New Zealand customers, we subsidize the postage cost so that it doesn't cost much at all. We use a low flat rate of $11.00
Payment

Payment can be made via credit card (Mastercard and Visa), Paypal, or direct deposit using internet banking.

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Tracking

Orders over $50 are tracked however if your order is over $50 but you opt for it to be left at your doorstep and don’t sign for it, then we can’t offer tracking.

Please note if your order is over $50 and you opt out of shipping- then cannot be responsible if packages go missing.

For your safety, we never store or even see your credit card details. They are sent directly to our bank and erased at the end of the transaction.

Please check that the 'padlock' icon in your browser is active when you checkout. This indicates an encrypted connection which means that third parties cannot intercept your data in transit.